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Warehouses and storage

SFTP + FeatureFactory

Bring governed business entities and aggregates into FeatureFactory without importing raw telemetry.

Connect SFTP with FeatureFactory to bring business entities and aggregate data into product, delivery, and customer decisions.

  • Product insights
  • Customer intelligence & sentiment
  • Workflow automation

Why connect it

Turn SFTP activity into decisions your teams can act on.

Product insights

Connect roadmap decisions to delivery evidence, adoption, feedback, and outcomes.

Customer intelligence & sentiment

Turn conversations, support activity, sentiment, and account context into product signals.

Workflow automation

Move trusted data and approved actions between FeatureFactory and the tools where teams work.

Popular workflows

What teams use it for

Use SFTP context alongside FeatureFactory’s delivery, product, and customer intelligence instead of analyzing another isolated activity feed.

  1. 1Sync account and product aggregates
  2. 2Connect governed warehouse data to product decisions
  3. 3Process large exports in batches that can resume after an interruption

How the integration works

Clear data and synchronization mechanics.

These are common data types teams connect through the API-not claims about a FeatureFactory-managed SFTP integration. You control the exact records and actions.

Data into FeatureFactory

  • Business Entities
  • Account Aggregates
  • Product Aggregates
  • Files
  • Export Checkpoints

How updates arrive

  • REST API Batches
  • Webhook Adaptation
  • Incremental Cursors
  • Files And Bulk Exports

Data back to SFTP

  • Approved Updates In Your System
  • Action Results And Retry Status
  • Connection Health Updates

Examples available to custom API connections, not actions currently built into the SFTP integration. Your implementation controls which authorized commands are supported.

Freshness
You control the update frequency. Webhooks and incremental requests can keep FeatureFactory current throughout the day.
History
Import existing history through batches or files. Interrupted imports can continue from their last completed request.
Deletions
Send deletions explicitly. During a full refresh, missing records are only marked as removed after the refresh completes successfully.
Limits
Send up to 500 records or 10 MB per request. A unique request key makes retries safe.

Questions

SFTP integration FAQ

Can I connect SFTP to FeatureFactory today?

Connect this system today with the FeatureFactory API.

What SFTP data can FeatureFactory use?

A custom API connection can be configured for Business Entities, Account Aggregates, Product Aggregates, Files, Export Checkpoints.

How does the SFTP integration stay current?

You control the update frequency. Webhooks and incremental requests can keep FeatureFactory current throughout the day. Supported paths include REST API Batches, Webhook Adaptation, Incremental Cursors, Files And Bulk Exports.

Can FeatureFactory send updates back to SFTP?

Yes. Your API connection can support approved updates such as Approved Updates In Your System, Action Results And Retry Status, Connection Health Updates. The exact actions depend on your connection.